GENERAL CONDITIONS OF SALE
1. General Provisions
Good Taste of Italy S.r.l. (VAT number: 05338660656, REA registration number: SA-438297, hereinafter indicated in abbreviation "Gooty"), with registered office in Nocera Superiore (84015), Corso Matteotti No. 60, informs the customer that the relations between the parties ( or between Gooty and the Customer) regarding the sale of the products displayed on the website www.gooty.it (hereinafter "the Site") are governed by the terms and conditions below.
Therefore, the General Conditions of sale are an integral part of any offer, purchase order, order confirmation or otherwise of the transaction on the Site. The updated version of the General Conditions is available on site.
The Customer is exclusively the consumer referred to 'art. 3, letter. a, Legislative Decree. on Sept. 6, 2005, No. 206 (the Consumer Code) and then the person acting on the Site for purposes unrelated to his business, commercial, craft or professional activity.
2. The Products
The Customer acknowledges and understands that he can find the information on the essential characteristics of the products, including their prices, on the site within each product sheet.
3. Order of Products and Acceptance
The purchase of products is made only by order placed by the Customer through the Site (hereinafter "the Order").
In particular, the customer must carry out the registration, filling every part of the form electronically on the Site, including an identification of the elements necessary to identify himself, the place of delivery and the invoicing details. When ordering he should also indicate the ordered products and the quantity, the method of payment and shipping details. The Customer acknowledges that the Order has to be sent filled to Gooty, via web, following the instructions on the site.
Before purchasing and then before sending the order, the customer agrees to read these Terms and Conditions, which expressly declares to have understood and accepted by marking the proper space on the site. More precisely, the Customer agrees to check the information on the characteristics of each ordered product, their prices and the terms of payment, the cost of delivery of products,the methods of withdrawal rights and deadlines for the return of the Products contained in this document and annexes. The customer is also informed and has taken note of the technical procedure to follow to place the order by going to the appropriate section of the site called "FAQ - How to Order" .
The Customer acknowledges that, once the online process described above has finished,he will have to verify the correctness of his data and correct any input errors, press and keep the Order and the enclosed General Conditions or at least memorize it or reproduce a copy. The Order will be archived by the Company in the site database for the time necessary for its execution. Customer will have access to the Order consulting the section of the site "My Orders".
The confirmation of receipt of the Order shall be sent by the Company to the Customer to the email address indicated during the registration. With such information, the Company summarizes the data of the Order, the General Conditions of Sale, the essential characteristics of the ordered product, the price and the payment made, the procedures and the costs of delivery, the procedures to contact him and recalls the conditions for customer's right of withdrawal.
This communication constitutes acceptance by the Company of the contract proposal submitted by the Customer through the completed Order and submitted through the website: in this way the contract between the parties is completed.
The Company undertakes to inform by e-mail the Customer about the depletion of the products and to propose an equivalent alternative, or to repay any money already paid by the customer.
With the transmission the customer confirms to know and accept the General Conditions of Sale and further information contained in the Site, also through links, including the procedure "How to Order", the "Privacy Policy" and the Information on "Returns and Refunds".
4. Availability of Products
All or almost all the products selected from Gooty are subject to seasonal production. In addition, because of the weather variations, some products may be slightly different from one year to another. There is also the possibility for some of them not to be available throughout the year.
5. Prices of Products: Terms and method of payment
The prices displayed on the Website for each product are expressed in euros, they are inclusive of VAT and are prevailing on the date of the customer’s order. The total amount of the Order are added the shipping costs described in article 5. In the event of delivery of products out of Italy it will be charged to the customer also the costs for any taxes, duties or fees prescribed by regulations of the State of destination.
The tax records will be issued at the time of shipment of the products to the customer, both paper or digital format accompanied by goods.
The methods of payment of products presented on the website www.gooty.it are the following:
1 - Paypal
2 – Advance Bank transfer
PayPal is an online payment system that provides for the opening of an account with PayPal through registration. Your data is safe because it does not communicate the card number or other personal information when you shop online, but only your email address and password. Paypal monitors each transaction round the clock (24 hours ), to prevent fraud, phishing e-mails, identity theft and other unpleasant situations. Advanced systems for automatic encryption contribute to maintaining high standards of protection. Take into account that we will never ask you to email your personal and / or financial data or your Paypal access data. All transactions take place on secure servers, protected by HTTPS encryption, and equipped with certified electronic signature. You can buy in 203 countries. We accept 26 different currencies and we convert them for you. Wherever you shop, our safety is always the same.
For advance bank transfer, after the order, the customer will receive the required information to complete the transfer (Account holder and IBAN), inside the e-mail of summary order.
6. Delivery and shipping costs
The Company is committed to deliver via courier of their choice in Italy and in other European Union countries the products selected and ordered by the customer at the address indicated in the Order, provided that the information is were provided by the same accurate and truthful with all the data necessary to properly discharge the delivery.
The products will be delivered in Itay from Monday to Friday, excluding holidays, from 9:00 am to 18:00 approximately in 24/48 hours or 48/72 hours of working days for islands, from processing order by the Company, and no later than the maximum term of ten (10) working days. Orders will be processed within (48) forty-eight hours from receiving merchandise. Remain subject to the force majeure, unforeseeable circumstances or otherwise causes unforeseen or beyond the Company.
It is understood that deliveries of products related orders accepted by the Company on Thursday after 12.00 on Friday and will be taken over by the carrier on the following Monday in order to preserve the integrity of products and avoid the stock of these in courier’s warehouse .
Products will be delivered by courier only one adult person present at the address indicated by the customer at the time of placing the Order. If the first access by the carrier no one is present, the carrier will carry out the second and third access in the following days before returning products to the Company in the absence of the customer recipient. View also the perishable nature of certain products purchased on Good Taste of Italy, is therefore very important that the address specified by the customer is an address (either home, or an office) where there is someone to receive the package.
The timing and method of delivery of the products in other EU countries than Italy differ from country to country and provide details on the Website in the "Delivery times and shipping costs." This document, which the customer agrees to read carefully, contains more specific with regard to the delivery of products in the Italian territory.
Upon delivery of the Products by the courier at the address described above, the customer agrees to verify the integrity of the package that is delivered and the correspondence of the number of boxes than indicated in the transport document. The customer is aware that if the package was altered or with a box not bearing the name "Gooty - Good Taste of Italy" will refuse delivery with the express indication of "Pack tampered with." The customer is aware that any damage to the package or the products or the mismatch in the number of packages should be immediately notified by a special "subject to control" written on the proof of delivery courier, under penalty of disqualification from the right to raise in subsequent disputes order the fairness, integrity and completeness of the parcel delivered.
At any time the customer can check the delivery of your order and the delivery status through the website of the courier chosen by the Company and by the same in the e-mail of acceptance of the order by entering the number of the shipping address indicated by the Company in this email.
The cost of delivering the products are paid by the customer, unless an exception is expressly indicated from time to time on the Site as a promotion, and directions are on the website in the "time and shipping costs," whose information form an integral and substantial these General Terms, as well as in the form of the Order.
If you have time constraints, please notify us before ordering in order to receive confirmation of the feasibility of evasion within the timeframe requested.
7. Replacement Products
The customer has the right to request the replacement of products in case of their possible damage during transport, when he has the right to check indicated in the previous article 5. This right must be exercised by the customer, subject to revocation, no later more than five (5) working days from receipt of the product by sending an e-mail to the Company at customer@gooty.it
The Company undertakes to send the client to the replacement products through their own trusted courier without charging additional costs within a reasonable time of the request.
8. Returns - Return of Products - Methods of Reimbursement
The customer has the right to terminate the contract in question, without penalty and without giving any reason, within 14 working days from the day of receipt of the Products.
The customer who bought in Italy can then return at the expense of the customer, the products purchased within twenty (20) days after their delivery, provided they have not been used even partially, and the Company undertakes to make the refund of amounts already paid by the customer as soon as possible and within a period of thirty (30) days from the date on which it became aware of the right of withdrawal by the customer.
The customer must return the products to the company intact and not used, even in part, in their original packaging, and in the outer package carefully opened and then closed, or in a new package which he undertakes, fit for transportation, closed and not accessible, delivering them to courier within twenty (20) working days of receiving them.
The Customer undertakes to deliver the package, properly prepared, the carrier and inform the Company occurred withdrawal by sending an email to customer@gooty.it as soon as possible and within (5) working days.
If delivery of the products has taken place outside the Italian territory, the costs involved in the return of Products purchased will be charged to the customer. For more information about how to return, the Company invites the customer to contact the same e-mail address customer@gooty.it
If the withdrawal is exercised by the customer according to the terms and conditions described above, and the customer does not accept the proposed replacement with equivalent product, the Company will reimburse on the credit card used for payment or through Paypal, the sums already paid by the same customer in the shortest time possible and within a maximum period of thirty (30) days from the date on which it became aware of the right of withdrawal. If they have not complied with the procedures and terms for the exercise of the right of withdrawal, the customer is not entitled to a refund of amounts already paid, but may request, at its own expense, return the products in the state in which they were the same delivered to the Company. The Company will contact the Customer, via e-mail, if his return will not be accepted because it does not conform to the conditions stated above.
The Customer acknowledges and understands that he can not exercise the right of withdrawal, for lack of the essential integrity of the product (the package or its contents), in cases where missing or damaged the original envelope containing the product was purchased or missing essential elements of the product.
The Customer acknowledges that the right of withdrawal can not be exercised for highly perishable products, which by their texture and nature liable to change or deteriorate rapidly.
The Customer acknowledges that the right of withdrawal can not be exercised in case of Custom Orders or marked, under Order, be marked as "Gift Package".
9. Customer Obligations
The customer is aware of criminal liability for false declarations, he declares to be a consumer as described in the epigraph and provided by law, to be of age and that the data supplied by the same for the execution of these General Terms are correct and truthful.
10. Personal Data Processing - Privacy
The customer is informed and read the information on the processing of personal data by clicking the following link "Privacy Policy".
The Customer acknowledges that the information contained in the document mentioned above form an integral and essential part of the present Terms and Conditions and considered themselves the same fully understood and accepted at the time of transmission of the Order.
11. Severability
The possible invalidity of one or more individual provisions of these Conditions does not involve the nullity of the same or of the entire Contract Terms of sale, but the replacement of such clauses void with mandatory rules.
12. Applicable law - Jurisdiction
These General Terms and still every purchase made by the customer on the Site is governed by Italian law. Any dispute relating to 'application, execution, interpretation and violation of these Terms is responsible exclusively to the Court of residence or domicile of choice of the customer if located in Italian territory. If the residence or domicile of the customer are not located in the territory of the Italian State, the competent Court of Nocera Inferiore.
The customer still has the power to bring proceedings in body composition or mediation of disputes arising in relation to these Terms and any purchase or other transaction carried out on the site in order to seek an alternative resolution of those disputes. For more information on this tool the customer can contact the Company as specified in the following Article 12.
13. Customer Service - Communications
Communications provided in these Terms and in any case to request any information, the customer can contact the company through the e-mail info@gooty.it as well as to the following address:
Good Taste of Italy Srl, Customer, Corso Matteotti No. 60, Nocera Superiore (84015)
You acknowledge that I have read, carefully read, understood and specifically approves, pursuant to art. 1341 cc and of Legislative Decree no. 6 September 2005. 206, the following clauses of the General Conditions whose title is given only by way of example: 3. Order of Products and Acceptance; 4. Prices of products - Terms and payment options; 5. Terms of delivery and shipping costs; 6. Replacement of products; 7. Return Policy - Return of Products - Methods of reimbursement; 8. Customer Obligations; 9. Processing of personal data; 11. Applicable law - Jurisdiction.
14. Electronic Communications
When the customer use the Services Gooty and communicates with gooty.it email, it does it in electronic form. Gooty communicates with the customer by e-mail or by posting notices and notices on the Site. Subject to the specific provisions of the law, mandatory for the purposes of this contract, the customer agrees to receive communications from us in an electronic form and acknowledges that all contracts, notifications, information and other communications provided in electronic form fulfill the requirement of writing, as required by law.
15. Copyright - Law on Data Banks and the Content
All content included or available through www.gooty.it in the form of text, graphics, logos, button icons, images, audio files, digital downloads, data compilations, and software, lists or other databases, are the property Gooty or its content providers and are protected by Italian and international laws relating to copyright and database rights.
It is not permitted to extract and / or reuse parts of systematically Services Gooty without the express written consent from the company. In particular, it may not use data mining, robots or similar devices capture or extraction to extract (one or more times), to reuse any substantial part of any Service Gooty, without our express written consent. The customer can not even create and / or publish its database that reproduces substantial parts (ie. Price and product lists) Services Gooty without the express written consent of Gooty.
The customer is aware that Gooty has no control over and has no obligation with respect: in which users access the services Gooty; what content accessed through the Services Gooty; to which effect the content may have on the customer; how might interpret or use the content; what actions could be undertaken as a result of the exposure of content. By accepting these general terms of use, the Customer indemnifies Gooty from all liability related to the acquisition or non-acquisition of the content accessible through the Services Gooty.
16. Trademarks
The graphics, logos, page headers, button icons, characters and service marks included or made available through any of the Services Gooty are trademarks or trademarks of Good Taste of Italy. Trademarks and brands of Gooty can not be used in connection with products or services that are not Gooty so as to cause confusion among customers, or in any manner that disparages or discredits the company. All other trademarks not owned Gooty appearing on any of the Services Gooty are the property of their respective owners, who may or may not be connected, connected to, or sponsored by Gooty Gooty.
17. Selection Firms and Services Gooty
Gooty carefully selects the companies providing certain criteria of product quality, honesty and business transparency, acting in good faith and in a diligent and verifying the suitability of the same to provide the products according to the characteristics described in the offers.
18. Sponsorship Services Company
Gooty may present and promote their products and the companies related to it, making use of audio-visual (eg. Photos, video and audio) and textual content (eg. Product description and / or company), prior to release authorizing the use of said audio-visual and / or text with the widest release, also economic. Gooty also provides users a service photoshoot and possibly videoshooting for products, which preserves its intellectual property.
19. Reviews - Comments - Communications and other content
Only to registered customers okay to post reviews, comments and other content, send e-cards and other communications, and submit suggestions, ideas, comments, questions or other information, provided the content is not illegal (or obscene, abusive, threatening, defamatory, not violates privacy, intellectual property rights or is otherwise offensive to Gooty and / or third or deplorable and is not or at least does not contain viruses, political campaigning, commercial solicitation, chain letters, mass e-mail or any other form of spamming). The Customer may not use a false e-mail address, pretend to be another person or entity or otherwise lie about the origin of a card or other content. The customer assumes full and exclusive responsibility Gooty and third-party content which he placed on the network.
20. Guarantees to the Client
Gooty guarantees on each product selected the quality and excellence of the raw materials, the traditional methods of production, and the entire production chain.
Defects in production is attributable to craftsmanship production, which guarantees its uniqueness.
21. Changes to the Service or amendments and additions to the General Conditions of Sale
Gooty reserves the right to modify, amend and / or cancel all or part of the General Conditions of Sale. In this case, we are committed to bring to the attention of the customer contract changes by posting a notice on the homepage of the site and by email, certify (PEC) which will be sent to registered customers. The change will constitute an annex substitute that is to form part of the contract. The future use of the Service will result in the automatic acceptance of the new contractual terms.
